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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eliza Limbu

November 14, 2024

5  out of  5
rating by Eliza Limbu
"I recently relocated from Ohio to New York due to work and had been with State Farm for my insurance needs. Upon the recommendation of my previous agent, I reached out to this agency. I was pleased with the efficiency and professionalism of the process. In less than five minutes, all of my questions were answered, and everything was set up seamlessly. Olivia was incredibly helpful throughout the process, ensuring everything went smoothly and that I had the coverage I needed. Highly recommend their services!"
We responded:
"Thank you so much for your wonderful feedback, Eliza! We’re so glad to hear that Olivia was able to assist you efficiently and professionally during your relocation process. It’s great to know that your transition to New York went smoothly and that you have the coverage you need. We truly appreciate your recommendation and are here to help whenever you need us in the future! - Jen "
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Peggy Judge

November 11, 2024

5  out of  5
rating by Peggy Judge
"Olivia did a great job helping us - explained so much about our policy and the industry as a whole. Awesome communication. And so upfront and honest while not at all pushy - very refreshing. Lowered our premium substantially too! Thank you Olivia!!"
We responded:
"Peggy, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Jennifer"
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Charmaine

September 20, 2024

5  out of  5
rating by Charmaine
"Courtesy, reliable and address your concerns in a timely manner. Thank you,"
We responded:
"Charmaine, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Jen"
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Kermit Salfi

July 31, 2024

5  out of  5
rating by Kermit Salfi
"Excellent customer service all around."
We responded:
"Thank you so much, Kermit! We are always here to help in any way that we can! - Jen"
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Stephen Sheehan

July 22, 2024

5  out of  5
rating by Stephen Sheehan
"I have been with State Farm for over 30 years, and close to 2/3rds of that time with Jennifer Dolan (Agency). Jennifer is extremely knowledgeable, attentive to my inquiries when questions arise, is quick to respond to my calls, and has aided me greatly in determining the best pricing and coverage to best fit my needs, both in auto and as a homeowner. If Jen is not readily available, her very pleasant and also knowledgeable staff will also provide the utmost assistance in getting answers for me in the interim. Jen is the reason I continue to do business and stay insured with Stete Farm."
We responded:
"Stephen, we care for our customers deeply and we're proud to serve you each day. Please know we're here for you always and look forward to assisting you in the future. Thank you for your business over the last 30 years. - Jen "
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John Bintz

July 18, 2024

5  out of  5
rating by John Bintz
"Jennifer Dolan and her staff have been wonderful to deal with through minor accidents, flooded basements, storm damage, COVID lockdown, etc. They have always been readily available and extremely supportive. I'm very glad we found them and highly recommend them to anyone."
We responded:
"John, thank you for providing us with such positive feedback! We will always have your best interests in mind! - Jen"
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George Econome

July 15, 2024

5  out of  5
rating by George Econome
"I felt so good during my visit today,I didn't want to leave. Its a very comfortable office."
We responded:
"George, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Jen"
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Michael Seinberg

July 10, 2024

5  out of  5
rating by Michael Seinberg
"Great agency! Friendly, responsive and always helpful."
We responded:
"Michael, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Jen"
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Brian Denvir

July 2, 2024

5  out of  5
rating by Brian Denvir
"Jenn and her team are consummate professionals. Customer service is off the charts - and as such, she goes above and beyond for her clients. Communication is great. I would highly recommend giving them a call!"
We responded:
"Brian, taking care of each of our customers with professionalism and respect will always be the number one priority at our State Farm Agency. Thank you for sharing. - Jen"
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Ann D.

June 25, 2024

5  out of  5
rating by Ann D.
"So happy I went through Jennifer Dolan agency for my State Farm insurance! Olivia & Jen helped me switch from a different insurance company, getting me great rates and the coverage I needed. It's so fantastic to work with them, so friendly & knowledgable. And they are local and so convenient. When I've had questions, they get back to me immediately. I wish I would've met with them sooner, they are wonderful!"
We responded:
"Ann, thank you for your kind review and feedback! My team and I will always work hard to make sure your customer experience is positive. Call us anytime. - Jen "
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Leslie P Robinson

June 24, 2024

5  out of  5
rating by Leslie P Robinson
"I would like to compliment Jennifer Dolan and her staff for their excellent customer service over the years that I have been a customer. All of the staff has always been very pleasant and helpful no matter what the situation. Thank you for your service."
We responded:
"Leslie, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Jen "
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Kristeen Habashy

June 24, 2024

5  out of  5
rating by Kristeen Habashy
"Jennifer Dolan is. Awesome State Farm insurance for auto and home The office is very neat and very clean and all the staff that work with Jennifer Dolan are awesome I would give her more than 5 stars she is awesome to work with"
We responded:
"Kristeen, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jen "
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stephen baker

June 14, 2024

5  out of  5
rating by stephen baker
"I have been doing business with Jennifer Dolan's State Farm office for almost a year.They have both my home and auto policies and so far it's been a very professional place to do business .Nice people who follow up !"
We responded:
"Stephen, thank you for taking the time to share such positive feedback with my team and I! We appreciate your loyalty and hope to assist you with your insurance needs for life! - Jen"
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Sara Hogan

June 11, 2024

5  out of  5
rating by Sara Hogan
"I have been with State Farm thru Jen for more than 30 years.. can’t say enough about their professionalism.. I know I am in GOOD HANDS"
We responded:
"Sara, the continued loyalty you have shown my team and I will always be appreciated. Our agency will be here to serve and protect you for the next 30 years! - Jen"
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Helen Elam

March 14, 2024

5  out of  5
rating by Helen Elam
"Absolutely outstanding service at Jennifer Dolan’s State Farm. More than service, this is an office that focuses on the customer as well as on the particulars of a claim. Jennifer Dolan and her staff are knowledgeable in every detail, clear in their explanations, and willing to go the extra mile if a customer needs help with apps or texts, or photos that need to be taken. This level of support is exceptional, rare in our times, and heartwarming to find."
We responded:
"Helen, thank you for taking a moment to share your positive experience with us. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Jennifer"
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Barbara Kessler

October 27, 2023

5  out of  5
rating by Barbara Kessler
"Jennifer Dolan's State Farm office is extraordinary. The staff is exceptional. They are helpful and thorough and always guide me in the best direction. I highly recommend Jennifer and her team to everyone! I am so fortunate to have this office as my insurance agency."
We responded:
"Barbara, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Jennifer "
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Reed Stevens

October 26, 2023

5  out of  5
rating by Reed Stevens
"Jennifer and her team were so helpful in answering my questions, and advised me on all of my insurance needs. 10/10 recommend to others looking for a great agent!"
We responded:
"Reed, thank you for sharing your experience with me and for the 10/10! I truly enjoyed working with you and am always here if you need any guidance. Thanks for your business! - Jennifer "
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Leilani Huddy

October 25, 2023

5  out of  5
rating by Leilani Huddy
"I hold my renters insurance policy with this office. Getting it set up was the easiest process, they take the time to explain everything and ensure you are protected. Recommend this office and the ladies who work there for any insurance questions you have 😊"
We responded:
"Leilani, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it! - Jennifer "
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Evan O'Rourke

October 25, 2023

5  out of  5
rating by Evan O'Rourke
"Very helpful overall and explained everything about my coverage and policy in depth. Made the process easy and fast. Great agency come to them for any insurance needs."
We responded:
"Thank you for the opportunity to serve your insurance needs, Evan! I appreciate the 5-star review! - Jennifer "
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Juan-Carlos Vazquez

October 24, 2023

5  out of  5
rating by Juan-Carlos Vazquez
"Amazing service 👏🏽 associate Olivia is an amazing individual and reallyyyyy knows her insurance. 10/10. ;)"
We responded:
"Juan-Carlos, it means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! - Jennifer"
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chris

October 20, 2023

1  out of  5
rating by chris
"Purchaser's beware, if you use Jennifer Dolan as a agent make sure you have everything you need and check frequently. I purchased a mint condition used truck from a dealership and purchased full coverage insurance through her. Unfortunately 34 days later I had an accident. Guess what had been canceled.... comp and collision do to no photos taken of the vehicle that I was not notified that they were need. Two months later and after her going on vacation, ignoring phone calls or having her employees ignor the phone calls she states that they tried but will not be covering the damage on my truck. Ps. She contacted someone else (by text message) in regards to my truck and insurance. If you want an agent that does the bare minimum and won't stand up for you as a client that she's your agent! I and my families business will no longer be with her! Her negligence has costed me thousands."
We responded:
"Thank you for bringing this to our attention, Chris. We’re sorry to hear that you had a negative experience with us. We take customer feedback very seriously and are working hard to make sure that this doesn’t happen again in the future. In addition to our office’s text messages, State Farm also sends letters directly, letting you know exactly what is needed, to make sure all coverages stay in force. I don’t know why you didn’t receive the notices from the company, but please accept our sincerest apologies for any inconvenience this may have caused. - Jennifer"
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David Baker

August 10, 2023

5  out of  5
rating by David Baker
"GREAT PEOPLE JENIFER AND LAUREN ⭐️⭐️⭐️⭐️⭐️"
We responded:
"David, thank you for sharing your experience with me and Lauren! We truly enjoyed working with you and are always here if you need any guidance. Thanks for your business! - Jennifer"
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joules joules

May 26, 2023

5  out of  5
rating by joules joules
"Was able to get insurance in under 15 minutes. Good price. Highly diligent team and Jennifer is a wizard when it comes to insurance stuff. Melissa is also extraordinarily insightful, extremely patient and knows what she is doing. Highly recommended insurance agent."
We responded:
"Joules, Thank you for taking the time to share such positive feedback with us! - Jen"
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Jeffrey Maxson

April 30, 2023

5  out of  5
rating by Jeffrey Maxson
"Awesome office, always super efficient and answers any and all questions you may have!!"
We responded:
"Jeffrey, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! My team and I look forward to a continued relationship with you! - Jennifer"
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Ryan Hatherill

April 27, 2023

5  out of  5
rating by Ryan Hatherill
"Jen’s agency was amazing helping me take out a life insurance policy. They made the entire process quick & easy. Highly recommend them for all of your insurance needs!!"
We responded:
"Ryan, your recommendation of working with my team and I is wonderful to see! We will always be here to serve your insurance needs! - Jennifer "